Westlake Girls High School has agreed to observe and be bound by the Code of Practice for the Pastoral Care of International Students. Copies of the Code are available from the New Zealand Qualification Authority website: Click here 

IMMIGRATION
Full details of immigration requirements, advice on rights to employment in New Zealand while studying and reporting requirements are available from Immigration New Zealand, and can be viewed on the Immigration New Zealand website.

ELIGIBILITY FOR HEALTH SERVICES
Most international students are not entitled to publicly funded health services while in New Zealand. If you receive medical treatment during your visit, you may be liable for the full costs of that treatment. Full details on entitlements to publicly funded health services are available through the Ministry of Health and can be viewed on the Ministry of Health website.

ACCIDENT INSURANCE
The Accident Compensation Corporation provides accident insurance for all New Zealand citizens, residents, and temporary visitors to New Zealand, but you may still be liable for all other medical and related costs. Further information can be viewed on the ACC website at www.acc.co.nz.

MEDICAL AND TRAVEL INSURANCE
International students (including group students) must have appropriate and current medical and travel insurance while in New Zealand.

DRS (DISPUTES RESOLUTION SCHEME)
iStudent Complaints is an independent dispute resolution scheme established by the New Zealand Government to encourage swift settlement of contractual and financial disputes between international students and their providers in New Zealand.

HOW TO MAKE A COMPLAINT
Any issues should be addressed to the International Department at Westlake Girls in the first instance and we will endeavour to resolve any complaints. NZQA also provide guidelines on how to make a complaint. Click here

YOUR GUIDE TO WORKING AND LIVING IN NEW ZEALAND
Information about studying and living in New Zealand is available on the New Zealand Immigration website.

TOURISM NEW ZEALAND
Information about New Zealand is available on the Tourism New Zealand website.